Here’s to the crazy ones
Apparently Kontra wants to rumble. Unfortunately, they seem to be having some reading comprehension problems. To be clear:
What I was calling dumb was the assumption that Google tests everything thoroughly before they release it.
What I was calling totally reasonable was the theory that Google does not test everything thoroughly before they release it.
I do not, in fact, think this is a totally reasonable practice in reality. I think this is crazy.
I agree with the rest of the post: Buzz was a huge disaster. Google’s leadership doesn’t have taste. Testing needs to be done on actual users.
Buzz is a clear example that testing on Google employees just isn’t enough. Google employees work for the new Borg; they’re totally used to all their private data being shared with all their coworkers. They’re precisely the last people who will ever notice a privacy problem with any Google product. But they’re the people who get listened to. And thus the blind spot.
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