Feb 20, 2010

Here’s to the crazy ones

Apparently Kontra wants to rumble. Unfortunately, they seem to be having some reading comprehension problems. To be clear:

  1. What I was calling dumb was the assumption that Google tests everything thoroughly before they release it.

  2. What I was calling totally reasonable was the theory that Google does not test everything thoroughly before they release it.

  3. I do not, in fact, think this is a totally reasonable practice in reality. I think this is crazy.

I agree with the rest of the post: Buzz was a huge disaster. Google’s leadership doesn’t have taste. Testing needs to be done on actual users.

Buzz is a clear example that testing on Google employees just isn’t enough. Google employees work for the new Borg; they’re totally used to all their private data being shared with all their coworkers. They’re precisely the last people who will ever notice a privacy problem with any Google product. But they’re the people who get listened to. And thus the blind spot.

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